Last updated: February 2023
Introduction
Welcome to Gilt Outlet!
We know that your privacy is important to you and we take it very seriously. This Privacy Policy describes how we collect, use, share, and protect your personal information through your use of our website at gilt-outlet.com (the “Site”) and the services made available through the Site (collectively, the “Services”).
Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions. By visiting the Site or using any of our Services, you agree to the collection and use of your information as set forth in this Privacy Policy.
What Information Do We Collect?
Information You Provide to Us
We collect information you provide to us directly when you use the Site and Services. For example:
- Account information – When you register for an account, we collect your name, email address, phone number, birthday, and other information you directly provide to create your account.
- Order information – When you make a purchase or attempt to make a purchase through the Services, we collect your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
- Communications – If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
Information Collected Automatically
We may automatically collect certain information about you when you access or use our Site or Services. This information helps us improve your overall experience, including:
- Usage information – We may track and collect your use of the Site and Services, such as the pages you visit, the features you use, the links you click, and the time and duration of your activities.
- Log data – We collect log data when you use our Site and Services, including your browser type, operating system, IP address, access times, and referring website addresses.
- Device information – We may collect information about the computer or mobile device you use to access our Site or Services, including the hardware model, operating system and version, device identifiers, and mobile network information.
- Location information – We may collect your location data when you enable location services on your device, including your device’s GPS signal, wireless networks, cell tower data, and other signals that can determine your current location. We use this information to personalize your experience.
- Cookies and similar technologies – We use cookies and other similar technologies, such as web beacons, pixels, and mobile identifiers when you use our Site or Services. These technologies help us recognize you, remember your preferences and settings, analyze your use, improve site performance, and personalize ads and content for you. Please see our Cookie Policy for more details.
- Social media interactions – When you interact or engage with our content on social media platforms like Facebook, Instagram, Twitter, LinkedIn, etc., we may collect information about you from those platforms directly in accordance with their terms and policies.
How Do We Use Your Information?
We use your information for various business purposes, including to:
- Provide, operate, and improve the Site and Services
- Communicate with you, such as to provide announcements, updates, security alerts, and support
- Create and manage your account
- Process and fulfill your orders and payments
- Respond to your requests, questions, and feedback
- Personalize user experiences and customize content and ads you see
- Offer and deliver products, services, and features to you
- Analyze how our Site, Services, and businesses perform
- Perform marketing and advertising activities
- Maintain legal and regulatory requirements
- Enforce our Terms of Service, other agreements and policies
- Prevent and address fraud, breach of policies or terms
- Protect against harm and legal liability
We process your information for these purposes given our legitimate interest in improving the Site and Services, our legal obligations, or based on your consent.
When Do We Share Your Information?
We do not sell or rent your personal information to third parties.
We only share your information in the following circumstances:
- Service providers – We engage certain trusted third parties to perform functions and provide services to us, such as IT services, delivery services, marketing assistance, ad networks, payment processors, customer support, and analytics providers. We will share your personal information with these service providers, but only to the extent necessary to perform these services.
- Business transfers – If we are involved in a merger, acquisition, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of that deal. We will notify you of any such deal and outline your choices in that event.
- Legal and regulatory requirements – We may disclose your information if required to do so by law or in response to a request from a governmental entity, law enforcement agency or authorized third-party where we believe disclosure is necessary to prevent harm or financial loss, for an investigation related to public safety or in compliance with our legal obligations.
- To protect rights and safety – We may disclose your information when we believe it is appropriate to prevent harm, fraud or abuse, or to protect or defend our rights, interests, or property.
Except as described in this Privacy Policy, we will not share your information with third parties without your consent.
Your Choices and Rights
You may access, correct, update, and delete certain account information and preferences at any time by logging into your online account (if applicable) or contacting us directly. In accordance with legal requirements, you also have the right to object to or restrict certain uses of your data.
If you wish to deactivate your account, please email us at [email protected] and we will guide you through the process.
You can opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions in the message, changing your communication preferences in your account settings (if applicable), or contacting us directly. Although opt-out requests are usually processed immediately, please allow a reasonable time for your request to be honored.
If you have any questions or concerns about your privacy rights, you may contact us at [email protected].
Your California Privacy Rights
If you are a California resident, you have the right to request information from us regarding how we share certain categories of your personal information with third parties for their direct marketing purposes. You can submit a request to know by emailing us at [email protected] with “Request to Know” in the subject line. Please specify in your request the personal information categories you want to know more about from the previous 12 months.
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, free of charge, information about the personal information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year. To obtain this information, please submit a request by emailing us at [email protected] with “Request to Know California Privacy Act” in the subject line.
Data Security
We use industry standard technical and organizational measures to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee that your information will be 100% secure.
International Data Transfers
We are headquartered in the U.S. and may use service providers that operate in other countries. Your personal information may be transferred to the U.S. or other locations where privacy laws may not be as protective as your jurisdiction. Regardless, we handle your personal information in accordance with this Privacy Policy. By using our Site or Services, you agree to the transfer, storage and processing of your information in other countries.
Children’s Privacy
Our Services are not designed for or intentionally targeted to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent
If you are a parent or guardian of a child under 13 and believe he/she has disclosed personal information to us without your consent, please contact us at [email protected] so we can take appropriate action.
Changes To This Privacy Policy
We may occasionally update this Privacy Policy as necessary to comply with law or reflect changes to our data practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by posting a notice on our Site prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices in general, please contact us at:
Gilt Outlet
Email: [email protected]
Last Updated: February 2023