Introduction
Welcome to Gilt Outlet!
We’re thrilled you’ve decided to shop with us. Please take a moment to review these Terms & Conditions, which outline the rules and regulations of using our site.
We’ve tried to make these as clear and straightforward as possible, but don’t hesitate to contact us if you have any questions.
Key Points
- You must be at least 18 years old or have parent/guardian consent to shop with us.
- We reserve the right to modify these Terms at any time. We will alert you to any changes via email or our site.
- You are responsible for your account activity and adhering to local laws.
- We make every effort to display products accurately but cannot guarantee an exact match.
Review the sections below for more details on these topics and others related to placing orders, payments, promotions, returns, intellectual property, and more.
Account Registration
To fully use our services, you must register for an account. This requires you to provide a valid email and password. You represent and warrant you have given us current, complete, and accurate information and will update it if needed.
You must be at least 18 years old or have parent/guardian consent to register an account. We reserve the right to suspend or terminate accounts if we believe you have violated these Terms, misused the site, or breached security in any way.
You’re responsible for all activity associated with your username and password. Please report any unauthorized access immediately so we can take appropriate action.
Order Placement
Gilt Outlet provides a platform for sellers to list products. By placing an order, you agree to purchase the listed item from the seller under their terms and conditions. Please review seller info carefully.
All orders are subject to product availability. We’ll do our best to notify you quickly if an item is out of stock so you can modify or cancel the order.
Promotional discounts and offers cannot be applied retroactively to orders already placed. Changes to existing orders must be approved by the seller.
To complete checkout, you must provide a valid billing address, email, and payment method. Please ensure all info is accurate before submitting the order.
Payments
We accept most major credit cards. You represent you are authorized to use the provided payment method. We use third-party payment processors and have no liability for errors related to failed charges.
If a charge is declined or fraudulent, we reserve the right to cancel your order and potentially suspend your account. You are responsible for any fees your bank may charge for insufficient funds, overdrafts, or other issues.
Taxes
When ordering from a seller in your state, appropriate state and local sales taxes will be collected and remitted. For sellers outside your state, you are responsible for any use taxes or import duties.
Promotions
Promo codes and other offers are applied on qualifying items at checkout. Offers cannot be combined or applied retroactively. We reserve the right to modify, revoke, or set expiration dates for promotions at any time.
Unless otherwise stated, offers only apply to new purchases. To redeem, you must have an account and enter valid promotion info during checkout. Promotional discounts will be reversed for canceled orders.
Returns & Refunds
If you are unsatisfied with a product, please contact the seller directly to initiate a return request. Each seller has their own return policy stated on their site – please review this carefully before ordering.
For returns due to our error, please contact us directly within 14 days of receiving the item. We will make every effort to remedy the issue or coordinate return shipping.
Refunds are generally issued to the original payment method. Please allow 5-7 business days for refund processing. We are unable to make exchanges or refund returned items that do not meet the seller’s return policy.
Shipping
Shipping methods and delivery estimates are listed at checkout. We make every effort to deliver within stated timelines but cannot guarantee exact dates. Please choose an express option if you need an item by a specific date.
As a marketplace, shipping may originate from various seller locations. We are not liable for carrier errors or weather/security delays. Please inspect deliveries promptly and contact us with any issues.
You will be responsible for return shipping costs unless the return is due to our error. Customers are advised to keep tracking records and insurance documentation until the return is complete.
For all legal purposes, delivery is deemed to occur at the shipping origin and title passes upon delivery to the carrier. Loss or damage is the responsibility of the carrier, but we’re happy to assist with claims.
Product Information
We aim to display product images, descriptions, pricing, etc. as accurately as possible. However, we cannot guarantee an exact match to the actual product. Colors displayed depend on your monitor settings. Items shown as unavailable may become available again without notice. Please contact us if you have any questions about a product.
Product descriptions are provided by sellers, who are solely responsible for their content. We do not warrant the accuracy or completeness of these descriptions. If you feel a description is inaccurate or misleading, please let us know.
Prices and availability can change frequently, even after an order is placed. We reserve the right to do this but will make every effort to honor the original terms of your order.
User Content
By submitting any material to our site ― like reviews, comments, photos, etc. ― you are granting an unconditional, perpetual, and irrevocable license for Gilt Outlet to use, publish, modify or distribute it in any way. Please only share content you are comfortable being used commercially.
You represent you have the legal right to grant this license and that your content will not infringe on any third-party rights. We cannot be held liable for any damage from your submission. If you believe we have used your content inappropriately, please let us know so we can promptly resolve any issues.
Intellectual Property
All content on gilt-outlet.com, including interfaces, images, designs, etc., are copyrighted material owned by Gilt Outlet or our partners and protected by United States and international copyright laws.
You are authorized to view and access content for shopping purposes but cannot otherwise reproduce, modify, distribute, sell, or commercially use any site materials without express permission. Doing so will violate copyright and potentially subject you to legal repercussions.
Trademarks and logos displayed belong to Gilt Outlet or their respective owners. You may not use our trademarks in any way that infringes on our rights. Please contact us with any questions.
Disclaimer of Warranties
We aim to display accurate product info but provide all site content strictly on an “as is” basis. We make no warranties of any kind regarding the suitability, reliability, timeliness, pricing, or accuracy of any info.
You agree to use our site at your own discretion and risk. We cannot guarantee the site or its content will meet your needs or be error-free. Any damage to your device from using our site is your sole responsibility.
We expressly disclaim any warranties of merchantability, fitness for purpose, quiet enjoyment, accuracy, title, non-infringement, etc. to the fullest extent allowable by law. Our maximum liability for any site issues will never exceed the fees actually paid to us by you.
Limitation of Liability
Gilt Outlet cannot be held liable for any direct, indirect, punitive, incidental, consequential, or special damages arising from use of the site, even if we were made aware of the possibility. This includes damages for loss of business, revenue, profits, use, data, reputation, or any other losses.
Our maximum liability relating to your order will not exceed the purchase price actually paid. We are not liable for delivery delays or product issues caused by sellers or carriers. You agree to only hold the responsible party accountable.
Please exercise common sense when shopping online. Check trusted sites like the Better Business Bureau before making purchases, sharing personal/payment info, or using links we provide.
You assume full responsibility and risk for any losses from using our site or services. The limitations in this section apply to the maximum extent permitted by law.
Indemnification
As a user, you agree to indemnify and hold harmless Gilt Outlet as well as employees, directors, officers, agents, vendors, and partners from any damages, liabilities, claims, or expenses related to your actions on the site. This includes any violations of laws or rights of others.
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you. You will cooperate and provide any information we need at your own expense.
Termination
We reserve the right to modify, suspend, or terminate any user account or cease offering site services at any time. We will make reasonable efforts to inform you by email and via the site itself if we terminate your account or discontinue any features.
You can delete your account by emailing [email protected]. We may continue displaying public-facing content you have shared even after account deletion, per our user content policy. But we will aim to do so in a manner that does not imply endorsement.
Provisions that survive termination include those related to limitations of liability, indemnification, account termination, intellectual property, and any others that by their nature should persist beyond the term of usage.
Governing Law
These Terms are governed by the laws of the State of New York. If any provisions are deemed unlawful, void, or unenforceable, they will be severed without affecting other enforceable portions. No delay or omission in enforcing our rights will be deemed a waiver.
We reserve the broad right to modify Terms at any time by posting changes online. Such changes are effective as of posting, so we encourage you to check this page frequently. Continued use of the site after a change constitutes acceptance of the new Terms.
For any disputes, you agree to first contact us directly in good faith to resolve issues amicably. If we cannot reach a resolution within 60 days, you accept the exclusive jurisdiction of courts located in New York, NY to adjudicate any legal matter.
Contact Us
Please get in touch if you have any questions or concerns about these Terms & Conditions. We can be reached at [email protected] or at the mailing address below:
Gilt Outlet
125 Broadway
New York, NY 10005
We genuinely appreciate you choosing Gilt Outlet for your shopping needs. Your satisfaction is our top priority. Don’t hesitate to contact us anytime we can be of assistance!